The Department of Public Instruction and the North Carolina State Board of Education decided to change to a new system called Infinite Campus to be the main student information system (SIS) used in Wake County Public Schools for the 2025-2026 school year. This change has sparked concern among students and parents, creating doubt about reliability and functionality. While users have reportedly already faced issues regarding poor customer support and technical malfunctions, the system seems to be running smoothly so far this school year.
On Dec. 28, 2024, Powerschool made the announcement that there had been a security breach that compromised the information of hundreds of users. This event led to the introduction of Infinite Campus, which would keep track of grades and attendance in a similar way that Powerschool did.
The natural struggle with new systems like Infinite Campus replacing an old system is that everyone isn’t able to adapt immediately. People may not have time or even want to learn how to navigate something new. For others, however, it’s just another change among the many that the school has already undergone.
“My experience has been alright,” said senior Logan Jenkins. “In my opinion there are way too many menus.”
A factor that many users comment about is the new layout. It can be more challenging to access grades and attendance through menu options as opposed to PowerSchool, which showed those things immediately. While navigating the new layout is a common part of the learning curve, many don’t mind the new system.
“People complain about it as if it was the school’s choice,” said senior Marshall Ford. “What would you do if the security of your main [system] was compromised and the personal info of all your staff was unlawfully accessed?”
Based on the faulty security of PowerSchool, some users agree that adopting a new system is ultimately beneficial for students and parents, highlighting the constant threat to cybersecurity that we all have to face today.
Since the introduction of Infinite Campus, users have been able to access grades and attendance completely the same as last year. It’s new and different, but that doesn’t inherently mean it’s bad. It just means that users will have to take time to understand it and be patient with the changes ahead.
